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Elements and Performance Criteria
Performance Evidence
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:
legal and ethical considerations (national, state/territory) for recruitment services, and how these are applied in organisations:codes of practiceequal employment opportunity (EEO)privacy, confidentiality and disclosurerecords managementcurrent and emerging characteristics and requirements of local labour markets:current and projected skills shortageslocal labour market information, including industry make up, employment growth areas, skills in demandvacancy reportingunemployment and job seeker datarecruitment analysisemployment conditions in different industriestypes and levels of services provided to employersforms of assistance to employers, and how these are used:wage subsidies/incentivespost-placement servicesassistance with workplace modificationsreasonable adjustment supportaspect of workforce planning, including:the purpose and potential benefits of effective workforce planninglinks between workforce planning, development and educationavailable tools and models available to assist workforce planninghow workforce planning integrates with service, financial and business planningcurrent and projected impact on workforce planning of a range of social, educational, industrial, environmental and related factors options and constraints that exist in relation to workforce development and their potential impactsresource requirements to implement workforce changeshow to measure, evaluate and revise implementation of a workforce plan how to access reliable information to guide and support workforce planningflexible and innovative approacheslocal, regional and national requirements, drivers and policy implications that may impact workforce planning.